Last updated: 1 November 2026
Delivery in Singapore
- Doorstep delivery Monday to Friday, 9am–5pm, excluding public holidays. Bulky items are excluded.
- Delivery fees start from S$6, depending on parcel weight, and are shown at checkout.
- Orders ship out the next working day, and delivery to your address takes 3–5 business days.
- If you miss the delivery, you can self-collect from our office or pay a re-delivery fee.
International delivery
- Doorstep delivery to the country selected at checkout. Bulky items are excluded.
- Fees are calculated at checkout based on parcel weight.
- Orders are handed to the courier 3 business days after your order.
Self-collection
Collect from 26 Kallang Place #06-16, Singapore 339157 (main door at the back), Monday to Friday, 11am–6pm. Please message us first to book a time. Next-day pickup is available from 3pm on working days. For urgent items, please call us.
Returns and refunds
- Returns are accepted within 7 days of purchase for unused items in their original, unopened packaging, with proof of purchase.
- Sale items cannot be refunded.
- Items that are used, damaged or missing parts for reasons not caused by us, or returned after 7 days, may receive only a partial refund.
- Return shipping is paid by the customer and is not refundable.
- Approved refunds go back to your original payment method.
Exchanges and faulty items
We replace items that are defective or damaged. Contact us before sending anything back, so we can arrange the return. For equipment that has developed a fault, please use our Repair & Service form.
Questions?
Email sales@stageequip.com, call +65 6294 2946 or WhatsApp +65 9227 1795. If anything here differs from the policies on our webstore, the webstore policies apply.
